Terms & Conditions

Last Updated: 31/03/2025

Gita Book Shop

Near Kali Mandir, Purana Bazar Main Road, Dhanbad (Jharkhand) - 826001
Contact: 9709244244 | Email: helpdesk@gitabook.com

Effective Date: [Insert Date]

1. Introduction
Welcome to Gita Book Shop. By accessing and using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making any purchases.

2. Products & Services

• Gita Book Shop specializes in religious books, scriptures, and related spiritual items.

• All product descriptions and prices are subject to change without notice.

• We strive to ensure product availability, but we do not guarantee that items will always be in stock.

3. Ordering & Payment

• Orders can be placed through our website.

• We accept payments via credit/debit cards, UPI, net banking, and cash on delivery (if applicable).

• Payment must be completed before order dispatch.

4. Shipping & Delivery

• Orders are processed within 2-5 business days, subject to product availability.

• Delivery timelines vary based on location and courier service.

• Shipping charges may apply and will be displayed during checkout.

• We are not responsible for delays caused by courier partners or unforeseen circumstances.

5. Return & Refund Policy

• Returns are accepted within 7 days of delivery if the item is defective, damaged, or incorrect.

• Customers must provide proof (photo/video) of the issue before initiating a return.

• Refunds will be processed after verification, typically within 5-7 business days.

• Shipping costs for returns may be borne by the customer unless otherwise specified.

6. Cancellation Policy

• Orders can be canceled within 24 hours of placement.

• Once dispatched, orders cannot be canceled.

• If canceled before shipping, a full refund will be issued.

7. Intellectual Property

• All website content, including text, images, and logos, is the property of Gita Book Shop and cannot be copied or used without permission.

8. Privacy Policy

• Customer information is collected solely for order processing and communication purposes.

• We do not share or sell personal data to third parties.

9. Limitation of Liability

• Gita Book Shop is not liable for any indirect or consequential losses arising from product use or website access.

10. Governing Law

• These Terms & Conditions are governed by the laws of India, and any disputes shall be resolved under the jurisdiction of Dhanbad courts.

11. Contact Us
For any queries or assistance, please contact us at:
Phone: 9709244244
Email: helpdesk@gitabook.com

By using our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.