Return Policy 

Last Updated: 22/04/2025

At Gita Pustakalya, we are committed to providing high-quality religious books and ensuring customer satisfaction. If you are not fully satisfied with your purchase, we offer a hassle-free return policy as outlined below.

Eligibility for Returns

●      Returns are accepted within 7 days from the date of delivery.

●      Items must be unused, undamaged, and in their original packaging.

●      A valid proof of purchase (order receipt or invoice) is required for all returns.

Non-Returnable Items

●      Personalized or custom-printed books.

●      E-books or digital downloads.

●      Items purchased during special promotions or clearance sales (unless defective).

Return Process

1.     Initiate a Return:

○      Contact us at helpdesk@gitabook.com or call 9709244244 within the return window.

○ Provide your order details and reason for return.

2.     Return Shipping:

○      Customers are responsible for return shipping costs unless the item was received damaged or incorrect.

○ Ship the item to our address:

Gita Book Shop

Near Kali Mandir, Purana Bazar Main Road,

Dhanbad (Jharkhand) - 826001

3.     Return / Replacement / exchange:

○      Once we receive and inspect the returned Return / Replacement / exchange item, will  be delivered in  5-7 business days.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please notify us within 48 hours of delivery with clear photos. We will arrange a replacement or issue a full refund at no additional cost.

Contact Us

For any queries regarding returns, feel free to reach out to our customer support team at:

📞 9709244244

📧 helpdesk@gitabook.com

We appreciate your trust in Gita Book Shop and strive to provide the best service for your spiritual reading needs.