About Policy – Gita Book Shop

Welcome to Gita Book Shop!

At Gita Book Shop, we are dedicated to providing high-quality religious books that inspire and uplift spiritual seekers. Our mission is to make sacred scriptures, spiritual literature, and religious texts accessible to everyone, ensuring authenticity and affordability.

Business Information

• Store Name: Gita Book Shop

• Address: Near Kali Mandir, Purana Bazar Main Road, Dhanbad (Jharkhand) – 826001

• Contact Number: +91 9709244244

• Email: helpdesk@gitabook.com

Our Policies

1. Product Authenticity

We take pride in offering original and authentic religious books, including Bhagavad Gita, Ramayana, Vedas, Upanishads, and other spiritual texts from reputed publishers and authors.

2. Ordering & Payments

• Customers can place orders through our website.

• We accept multiple payment modes, including UPI, net banking, credit/debit cards, and cash on delivery (COD) where applicable.

3. Shipping & Delivery

• We strive to process and dispatch all orders within 2-5 business days.

• Delivery timelines depend on location and courier service availability.

• Customers will receive tracking details once the order is shipped.

4. Return & Refund Policy

• Returns are accepted for damaged, defective, or incorrect books within 7 days of delivery.

• Refunds will be processed after verifying the returned item.

• Customers must contact our support team for return requests at helpdesk@gitabook.com.

5. Customer Support

For any queries, assistance, or bulk orders, feel free to contact us via:
📞 Phone: +91 9709244244
📧 Email: helpdesk@gitabook.com

Thank you for choosing Gita Book Shop—your trusted destination for religious and spiritual books!